Date Issue Started . Type of socket (NTE5, None NTE5, Star Wiring). Tested in Master Socket . Tested in Test Socket . Tested with Corded Phone . Tested with Alt Phone . Intermittent/permanent . Specific Group (International, Mobiles, Local, National & All) . Example Calls CLI - Date – Time - CLI - Date – Time - CLI - Date – Time – Copper Line Test result . If fail then result with CPE removed . TAM Result . TRC’s Confirmed and Accepted . Alt Contact No - Additional Diagnostics done: