Date Issue Started . Type of socket (NTE5, None NTE5, Star Wiring). Tested in Master Socket . Tested in Test Socket . Tested with Corded Phone . Tested with Alt Phone . What does the person ringing the customer hear when they make a call (Dead air, continuous engaged, ring trip , etc). 17070 Result & Number returned . Porting issue . Copper Line Test result . If fail then result with CPE removed . TAM Result TRC’s Confirmed and Accepted . Alt Contact No - Additional Diagnostics done: