Secured Web Sites Not Opening
If you cannot view or access secured web pages (those beginning with an https:// URL) you may experience any of these symptoms:
* You cannot get into hotmail and yahoo email accounts.
* Cannot view secured web sites
* Cannot do a windows update
* Cannot get into bank web sites.
To resolve this problem, there are many ways. Try one by one and check whether you are able to solve your problem.
1. Steps to reset a .dll file required to view secured web sites.
a. Click Start
b. Click Run
c. Type regsvr32 softpub.dll Please make sure the spacing is proper
d. Click OK. A pop-up should display the message Dll Register Server in softpub.dll Succeeded.
e. Click OK.
Do the same with
start � run � type regsvr32� Wintrust.dll � OK � OK
start � run � type regsvr32� Initpki.dll � OK � OK
start � run � type regsvr32� urlmon.dll � OK � OK
When you are all done type exit to quit Command Prompt. Make sure you have the latest version of the browser.
2. Restore your browser to Default Settings.
a. Open internet explorer.
b. Click on Tools.
c. Click on Internet Options.
d. Click on Advanced tab.
e. Click on Restore Defaults and then Click on OK.
3. Reset the Security Zones to the default settings
a. Open Internet Explorer, click on Tools, Click on Internet Options, and then click the Security tab.
b. Click Internet, and then click Default Level.
c. Click Local Intranet, and then click Default Level.
d. Click Trusted sites, and then click Default Level.
e. Click Restricted sites, and then click Default Level.
f. Click Apply.
g. On the Privacy tab, click Default, and then click Apply.
4. Look for third-party firewall or anti virus programs
Make sure that any third-party firewall or anti virus programs that are installed on computer are configured correctly and are not preventing you from connecting to Web sites. Scan for worms, viruses, and spyware. They can cause these sort of problems. You can use AVG for viruses and worms, and both Adaware and Spybot S&D for spyware/adware. All three are available as free downloads.
5. Check the Cipher Strength.
Open IE and click Help, About Internet Explorer and look at the Cipher Strength. It should be 128 bit. If the Cipher Strength is anything less then 128-bit, download and install the Internet Explorer High Encryption Pack.
6. Delete Cookies and Delete files.
Delete Cookies, Delete Files and Clear History in Tools, Internet Options, General tab. (Deleting Cookies may delete some stored Internet passwords.) Check the Delete all off-line content checkbox.
7. Clear the Secure Sockets Layer (SSL) state and the AutoComplete history
a. On the Tools menu in Internet Explorer, click Internet Options, and then click the Security tab.
b. Click the Content tab.
c. In the Certification section, click Clear SSL State, and then click OK.
d. In the Personnal Information area, click AutoComplete.
e. In the Clear AutoComplete history area, click Clear Forms, and then click OK.
f. Click Clear Passwords, and then click OK three times.
Verify that the date and time settings on your computer are correct: Because SSL certificates have an expiry date. If the date on your computer isn't correct, it may prevent you from connecting to secured sites.
8. Turn off the pop-up blocker
Internet Explorer SP2 includes the ability to block pop-up windows. This new feature may block some Web pages. To turn off the Pop-Up Blocker, follow these steps:
a. On the Tools menu in Internet Explorer, click Internet Options, and then click the General tab.
b. Click the Privacy tab.
c. In the Pop-Up Blocker section, click to clear the Block pop-ups check box.
d. Click Apply.
e. Click OK.
9. Configure the security settings for the Trusted sites zone in Internet Explorer
Note Only add the site that you trust as a trusted site. If you are not sure about a Web site, do not add the Web site to the Trusted sites list.
a. On the Tools menu in InternetExplorer, click Internet Options, and then click the Security tab.
b. Click Trusted sites, and then click Default Level.
c. Add any SSL-secured (128-Bit) Web sites to the Trusted sites zone. To do this, follow these steps:
1.Click Sites.
2.Type the URL of the site in the Add this Web site to the zone box.
3.Click Add, click OK, and then click Apply.
10. Use System Restore to Return Your Computer to a Previous State
Before going in for restoring your system to a previous date by following the steps mentioned below, remember that you will lose all the information /files /applications /programs stored after that date.
Start - All Programs - Accessories - System Tools - System Restore
If you are not able to open, in spite of trying the above-mentioned procedures, it is better to uninstall & reinstall your browser/OS
